Refund Policy for Startupssaarthi.com – Legal Services for Startups
Effective Date: [15.12.2023]
Overview: Saarthi.com (“we,” “us,” or “our”) is committed to providing high-quality legal services to startups. Our Refund Policy outlines the terms and conditions under which refunds may be issued for services provided through our website, www.startupssaarthi.com.
Scope: This Refund Policy applies to all users of Saarthi.com who have purchased legal services.
Refund Eligibility: We strive to ensure your satisfaction with our services. Refunds may be considered under the following circumstances:
a. Service Non-Delivery: If we fail to deliver the purchased legal service within the specified timeframe.
b. Service Defects: If the legal service delivered is significantly defective, and we are unable to rectify the issue within a reasonable time.
Refund Process: To request a refund, users must submit a written request via email to [firstname.lastname@example.org] within 7 days from the date of service delivery. The email should include:
a. Order Number b. Description of the issue c. Any supporting documentation
We will review the request and respond within 2 business days.
Refund Denial: Refund requests may be denied under the following circumstances:
a. User Error: If the issue arises from user error or misunderstanding of the service specifications.
b. Change of Mind: If the user changes their mind after the service has been initiated.
c. Non-Compliance: If the user fails to comply with our Terms of Service.
Refund Amount: The refund amount, if approved, will be determined based on the nature and severity of the issue. Refunds may be full or partial, at our discretion.
Payment Reversals: Refunds will be issued through the original payment method used for the purchase. It may take [number of days] business days for the refund to reflect in the user’s account.
Contact Information: For any questions or concerns regarding our Refund Policy, please contact us at [email@example.com].
Amendments: We reserve the right to update and amend this Refund Policy at any time. Users will be notified of any changes through email or a notice on our website.
By using Startups Saarthi.com’s services, you acknowledge that you have read, understood, and agreed to our Refund Policy.